1. Nurse Care Coordinator
Located on-site in each Erickson Living community, a nurse care coordinator is part of the Erickson Advantage program. This skilled professional provides a wide range of services, from preparing you for upcoming medical procedures to answering your questions on different health issues. A few of the ways your Erickson Advantage Nurse Care Coordinator may support you:
| a. |
Provides information and education on a variety of conditions and health-related issues. You don’t always need to wait for your doctor. |
| b. |
Answers your questions and help prepare you for upcoming medical procedures. |
| c. |
Acts as your hospital liaison. That means helping you get ready for any hospital admissions, and speeding your way home (or to post-hospital care) when it is time for you to be discharged. |

2. Member Services Representative—
Your Personal Health Iinsurance Liaison
Imagine not having to wait on the phone to get your questions answered! What if you could present your question to a member service representative right down the hall, and know the representative will handle your question quickly and efficiently?
Sound impossible? Not if you are an Erickson Advantage member. If you ever experience a problem or have a question regarding Erickson Advantage reimbursements or billings, just call or stop by your Member Services Representative’s on-site office during open office hours, and you will be taken care of. This means no more long phone waits or delays in reaching the help you need.* We provide these services for our members right where they live!
*On average, member service issues are resolved in under 8 hours. Results of Erickson Advantage member service call documentation system. 4th Quarter 2008 Member/Provider/Vendor Call Response Time report.
“With Erickson Advantage, you ask one person for help-the on site member services representative, and they take care of it. It’s one-stop shopping.” –James Foggo, son of Elizabeth Foggo, Erickson Advantage Signature Member

3. Transportation off-site to approved medical facilities
You can sit back and enjoy the ride with Erickson Advantage because up to 24 one-way trips to medical appointments are covered in full. * Limits may apply

4. Accent on preventive care and wellness
Erickson Advantage emphasizes preventing health problems from developing, not just treating them after they arise. It does this with a range of preventive programs, tests, and vaccinations, including:
| Fall Prevention Training |
Health Information Seminars |
| *Dental Cleanings and Oral Exam |
Bone Density Screenings |
| Colorectal Screening |
Blood Pressure Monitoring |
| Mammography |
Diabetes Monitoring |
| Pap smear/Pelvic Exams |
Prostate Screening |
| Hepatitis B Vaccine |
Flu Shots |
| Memory Fitness Training |
Pneumonia Vaccine |
*limits and co-pays apply |
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“Members of Erickson Advantage have access to a care coordinator on campus who acts as their consultant to all health care issues. As a care coordinator, I teach members how diet, activity, and exercise all impact their health. I can even develop a personalized plan of care, tailored just for them.” –Robin Varacalle, care coordinator for Erickson Advantage at Charlestown

5. Skilled Nursing Care
Sometimes, additional attention and a higher level of coordinated care may help you lead a more comfortable life. If you ever need a higher level of care, Erickson Advantage may be able to cover your skilled nursing needs without a prior three-day hospital stay. In original Medicare you would be required to spend a minimum of three days in the hospital before you access a skilled nursing benefit.
All of this is delivered by Erickson doctors and nurses with specific expertise in assessing individual health care goals.
Note: These are just some of the highlighted benefits available through Erickson Advantage. Please refer to the Summary of Benefits for a description of benefits.
You must continue to pay your Medicare Part B premium if not otherwise paid for under Medicaid or by another third party. You must have Medicare Parts A and B and must reside in the service area of the plan.

For more information on Erickson Advantage, just stop by the office or call 1-800-989-1389, TTY: 711 Monday through Friday, 8:30 a.m. – 5:00 p.m. local time.
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