Prescription Mail Service

Prescription Mail Services

Convenient Home Delivery of Your Medications at No Charge.

Save money, save time with OptumRX Mail Service Pharmacy. Click here to order and manage your prescription medications online.

OptumRX Mail Service Pharmacy is available 24 hours a day, 7 days a week (excluding certain holidays). Feel free to contact them at 1-877-889-6358 TTY 711.


Preferred Mail Service

You are not required to use OptumRx home delivery for a 90-/100-day supply of your maintenance medication. If you have not used OptumRx home delivery, you must approve the first prescription order sent directly from your doctor to OptumRx before it can be filled. New prescriptions from OptumRx should arrive within ten business days from the date the completed order is received, and refill orders should arrive in about seven business days. Contact OptumRx anytime at 1-877-889-6358*, TTY 711. OptumRx is an affiliate of UnitedHealthcare Insurance Company.

For copay/copayment amounts, drug coverage information or general plan questions, please call the Customer Service number located on the back of your member ID card.

NOTE: If you are receiving extra help from Medicare, your copay/copayment may be lower or you may have no copay/copayment. OptumRx is an affiliate of UnitedHealthcare Insurance Company


This information is not a complete description of benefits. Contact the plan for more information. Limitations, co-payments, and restrictions may apply. Benefits, premium and/or co-payments/co-insurance may change on January 1 of each year.

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan's contract renewal with Medicare.

You must continue to pay your Medicare Part B premium.

This information is available for free in other languages. Please call our customer service number at 1-866-314-8188, TTY 711, 8 a.m. - 8 p.m. local time, 7 days a week.

Esta información está disponible sin costo en otros idiomas. Comuníquese con nuestro Servicio al Cliente al número 1-866-314-8188, TTY 711, de 8 a.m. – 8 p.m. hora local, los 7 días de la semana.

For more information on Erickson Advantage, just stop by the office Monday through Friday 8:30 a.m.-5:00 p.m. or call 1-866-774-9671, TTY: 711. 8 a.m. - 8 p.m. local time, 7 days a week.

Please read the UnitedHealthcare Non-Discrimination Notice.

Language Assistance/Non-Discrimination Notice